Delivery & Installation Information
We offer an installation service in most areas. You can enter your postcode on the basket page to see if these services are available to you.
Please note: due to the situation brought about by COVID-19, it may not always be possible for our installation service to be available to you.
Freestanding Appliances
Freestanding Wet Appliances (Washing Machines, Washer Dryers and Dishwashers) - £25
Freestanding Tumble Dryers and Wine Coolers - £15
Freestanding Fridges, Freezers and Fridge Freezers - £20
Available on all freestanding washing machines, washer dryers, tumble dryers, dishwashers and refrigeration (excluding Americans).
Please note that this service is only available when replacing a like-for-like appliance.
As part of this service, we will:
- Disconnect and remove the old appliance (excluding refrigeration) for recycling - £20
- Disconnect and remove the old appliance ( refrigeration) for recycling - £28
- Unpack your new product, remove and recycle the packaging
- Connect the new appliance to existing pipework or electric supply (13-amp plug-in only)
- Level and fit neatly in the space
Before ordering installation, you should ensure that:
- Your appliance will fit into the existing space
- There is easy access to the existing pipework
- Your stop valves are working correctly (for connection of any wet appliance)
- Uninterrupted access to pipework from where the appliance is sited
- There is sufficient access for ventilation tubes (tumble dryers)
What we do not do:
- Make any alterations to existing plumbing or electrical connections.
- Connect the appliance if it puts the fitter or customer at risk.
- Plumb two waste pipes into one waste connection
- Connect the appliance if it does not meet safety guidelines
Integrated Appliances
Integrated and built-in laundry appliances - £120
Integrated upright refrigeration - £90
Integrated under-counter refrigeration - £70
Available on integrated and built-in appliances: fridges (excluding fridge freezers), freezers, dishwashers, washing machines, washer dryers and tumble dryers.
Warming Drawers - £75
Please note that this service is only available when replacing an existing integrated or built-in appliance and we only install to existing connections.
As part of this service, we will:
- Remove the old appliance for recycling - £28
- Unpack your new product, remove and recycle the packaging
- Remove the plinths and panel door of your old appliance
- Connect the new appliance to existing pipework or electric supply
- Do any basic carpentry work required (e.g. drilling holes)
- Level and fit neatly in the space
- Fit the existing panel door to the new appliance
Before ordering installation, you should ensure that:
- The existing panel door is in a suitable condition to be re-fitted.
- Your appliance will fit into the existing housing
- There is easy access to the existing pipework
- Your stop valves are working correctly (for connection of any wet appliance)
- There is sufficient access for ventilation tubes (tumble dryers)
What we do not do:
- Make any alterations to existing plumbing or electrical connections.
- Connect the appliance if it puts the fitter or customer at risk.
- Connect the appliance if it does not meet safety guidelines
- Make any alterations to stone worktops
- Install cooker hoods.
Cooker Hoods
Cooker Hoods – Call in to obtain a quote
Available on recirculation and replacement hoods with existing ducting.
Please note that this service is only available when replacing an existing integrated or built-in appliance and we only install to existing connections.
As part of this service, we will:
- Remove the old appliance for recycling
- Unpack your new product, remove and recycle the packaging
- Remove the plinths and panel door of your old appliance
- Connect the new appliance to existing pipework or electric supply
- Do any basic carpentry work required (e.g. drilling holes)
- Level and fit neatly in the space
- Fit the existing panel door to the new appliance
Before ordering installation, you should ensure that:
- The existing panel door is in a suitable condition to be re-fitted.
- Your appliance will fit into the existing housing
- There is easy access to the existing pipework
What we do not do:
- Make any alterations to existing plumbing or electrical connections.
- Connect the appliance if it puts the fitter or customer at risk.
- Connect the appliance if it does not meet safety guidelines
- Make any alterations to stone worktops
Built-in Fridge Freezers
A site visit prior to a confirmed order is a pre-condition to orders being taken, to ensure that the appliance has access through the home and into the selected location. A £20 measure up charge is made which is refundable on a confirmed order
Built-in Fridge Freezers - £90
Available on built-in fridge or freezers.
Please note that this service is only available when replacing an existing built-in appliance and we only install to existing connections.
As part of this service, we will:
- Remove the old appliance for recycling (£28)
- Unpack your new product, remove and recycle of the packaging
- Remove the plinths and panel door of your old appliance
- Connect the new appliance to existing pipework or electric supply
- Do any basic carpentry work required (e.g. drilling holes)
- Level and fit neatly in the space
- Fit the existing panel door to the new appliance
Before ordering installation, you should ensure that:
- The existing panel door is in a suitable condition to be re-fitted.
- Your appliance will fit into the existing housing
- There is easy access to the existing pipework
- Your stop valves are working correctly (for connection of any wet appliance)
What we do not do:
- Make any alterations to existing plumbing or electrical connections.
- Connect the appliance if it puts the fitter or customer at risk.
- Connect the appliance if it does not meet safety guidelines
- Make any alterations to stone worktops
American Refrigeration
A site visit prior to a confirmed order is a pre-condition to orders being taken, to ensure that the appliance has access through the home and into the selected location. A £20 measure up charge is made which is refundable on a confirmed order
American Fridge Freezer – Call for Quotation
Available on all freestanding American refrigeration
If this is a new installation, both the water supply and power socket must be within 1 metre of where the appliance will be fitted
As part of this service, we will:
- Disconnect and remove the old appliance for recycling (£40)
- Check that there is sufficient plumbing and electric connections for new installs
- Unpack your new product, remove and recycle of the packaging
- Remove appliance doors and re-fit for restricted access.
- Connect the new appliance to existing pipework or electric supply
- Level and fit neatly in the space
Before ordering installation, you should ensure that:
- Your appliance will fit into the existing space and through doorways.
- There is easy access to the existing pipework
- Your stop valves are working correctly (for connection of any wet appliance)
What we do not do:
- Make any alterations to existing plumbing or electrical connections.
- Connect the appliance if it puts the fitter or customer at risk.
- Alter any part of the customers property to gain access.
- Connect the appliance if it does not meet safety guidelines
Ovens And Hobs
Electric Ovens - Single, Electric Hobs - £90
Electric Oven – Double - £90
Gas Ovens - Single - £90
Gas Oven – Double - £120
Gas Hobs - £90 - (new gas hose not included)
LPG Hobs – Service not available
Please note that this service is only available when replacing an existing integrated or built-in appliance and we only install to existing connections.
As part of this service, we will:
- Unpack your new product, remove, and recycle of the packaging
- Remove the plinths and panel door of your old appliance
- Connect the new appliance to existing electric supply
- Do any basic carpentry work required (e.g. drilling holes, cutting work top for a bigger hob)
- Level and fit neatly in the space
- Level and fit neatly in the space
- Remove the old appliance for recycling (£20)
Before ordering installation, you should ensure that:
- Your appliance will fit into the existing housing
- There is easy access to the existing pipework
What we do not do:
- Make any alterations to existing electrical connections.
- Connect the appliance if it puts the fitter or customer at risk.
- Connect the appliance if it does not meet safety guidelines
- Make any alterations to stone worktops
Freestanding Cookers
Electric Cookers - £75
Gas Cookers - £90 - (new gas hose not included)
LPG Cookers – (Not Available)
Available on all freestanding cookers. This does not include range cookers (see below). We do not install LPG cookers.
Please note that this service is only available when replacing an existing freestanding cooker and we only install to existing connections.
As part of this service, we will:
- Unpack your new product, remove and recycle of the packaging
- Connect the new appliance to existing electric supply
- Level and fit neatly in the space
- Remove the old appliance for recycling (Charged at £20)
Before ordering installation, you should ensure that:
- Your appliance will fit into the existing space
- There is easy access to the existing pipework
What we do not do:
- Make any alterations to existing electrical connections.
- Connect the appliance if it puts the fitter or customer at risk.
- Connect the appliance if it does not meet safety guidelines
Freestanding Range Cookers
Electric Range Cooker – Call to get a quote
Gas or Dual Fuel Range Cooker – call to get a quote £129 - (new gas hose not included)
LPG Range Cooker – We are not LPG registered
Available on all freestanding range cookers. We do not install LPG range cookers.
Please note that this service is only available when replacing an existing freestanding range cooker and we only install to existing connections.
As part of this service, we will:
- Unpack your new product, remove and recycle of the packaging
- Connect the new appliance to existing electric supply
- Level and fit neatly in the space
- Remove the old appliance for recycling (£40)
Before ordering installation, you should ensure that:
- Your appliance will fit into the existing space
- There is easy access to the existing pipework
What we do not do:
- Make any alterations to existing electrical connections.
- Connect the appliance if it puts the fitter or customer at risk.
- Connect the appliance if it does not meet safety guidelines
Failed Connections
If a connection fails because the customer did not inform of us of any reason why it may not be successful or because the customer did not comply with the reasons mentioned above, we reserve the right to make a failed connection charge.